Terms and conditions of use

Terms and conditions of use

The prices of our articles are displayed including all taxes

The prices displayed do not include shipping costs which are automatically calculated according to the weight of your order and the rates of the post office.

When you validate your order, you declare to accept it and the entirety of these General Conditions of Sale fully and without reserve.

The delay is not guaranteed and no claim can be made to karnage records in case of delay, loss or deterioration.

Reservation period: the articles awaiting payment are kept for 15 days, after this period, the articles are put back on sale.

Your order pending payment is kept for 15 days, after this period, the articles are put back on sale.

In the event of a pending order, the package will be made available to the recipient in an agency near the latter's geographical address for a period of 2 weeks, after which the package will be returned to us.

Karnage records will not be held responsible for any consequences due to a delay in delivery.

PAYMENTS :

We have 4 methods of payment: Pay pal, Credit card, Bank transfer, Cheque. 

In case of unusual delay, you will be notified by phone or email.

The pictures illustrating our products are not contractual.

In case of unavailability of all or part of the order, the refund will be made within thirty days from the payment of the sums paid by the customer.

We commit ourselves not revealing with thirds the information which you communicate to us. 

These are confidential. In accordance with the law on data processing and freedom of January 6, 1978, you have a right of access, of correction, and of opposition to the personal data concerning you.

To modify or delete your information, you can use the site or contact us by email: 

Karnage.prod@gmail.com

According to the French law, you have a period of 14 days to retract from the date of the order, you have the possibility to return the items provided that they are in perfect condition. In all cases, the shipping costs of the return remain at your charge, this return will be subject to a refund or a credit note of the amount of the returned goods.

For any information, claim or question, you can contact our Customer Service by email: Karnage.prod@gmail.com

This contract is subject to French law.

In case of dispute, the French courts will have exclusive jurisdiction.